CNG distribution in Delhi is the monopoly of indrapstha gas limited. Therefore the people who are used to pampering and quick service at petrol stations, just forget that. Here the staff is rude. Customer service is not the mantra for them. The customer has no other option.!!
The CNG gas has the drawback that even big cylinders they claim to carry 14 kg get filled with max 10-11 Kg of gas. That forces one to go to the filling stations often. There are many filling stations in Delhi but they have not kept pace with time and now a days there are big lines at all the stations almost throughout the day.
I hope some action is taken and CNG gets encouraged more. With the increasing petrol prices CNG becomes a better option, but if IGL does not improve its service people will be caught between the fire and the frying pan...
Monday, October 16, 2006
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